Terms & Conditions

About Your Trip:

What To Bring

  • Chilly bin with ice
  • Food and drinks
  • Warm clothes and a rain jacket
  • Sun hat and sunscreen
  • Rods and bait

Important Information

  • Please meet your crew at Hannafords Wharf, Te Kouma Road.
  • Meet time is strictly 15 minutes before your fishing trip start time.
  • We are unable to wait for late passengers after the departure time.
  • Fishing times will vary depending on the vessel, weather, and fishing location.
  • Distances to fishing locations will vary. It may take 10-50 minutes to reach a fishing location.
  • Although we have a high catch rate, we are unable to guarantee a catch every time.
  • If the boat catch limit is reached during a fishing trip the vessel will return early.
  • Please kindly ensure you order bait ahead of time to allow us to prepare it.
  • Filleting services are available by arrangement, please ask us for more details.
  • There is minimal parking available at the wharf. Please carpool if possible.
  • Please kindly do not park in areas with ‘no parking’ signs to allow emergency vehicle access.

Terms & Conditions:

50% Deposit Information for Private Charters:

Please note that for private Half and Full day charters, the initial invoice for payment is a 50% deposit to book your charter, not the full amount. The remaining 50% can be deposited at least 2 weeks before the departure date or as arranged with the company.
Casual tickets require full payment on booking.

Late Passengers

  • We are unable to wait for late passengers on casual trips and refunds are not available for missed charters
  • Our team will do their best to contact late passengers prior to departure.

Alcohol and Drugs

  • Beer and wine are allowed on board if consumed in a sensible manner.
  • Please bring cans, not glass bottles and take all empties with you when you leave.
  • No illegal drugs are allowed on board and any intoxicated passengers will not be able to attend.
  • Please take care to respect our team and other passengers at all times.
  • Unsafe behaviour is not tolerated and passengers will be returned to the wharf if necessary.

Cancellations

  • The deposit will be refunded or transferred to another date for any cancellations due to weather.
  • We reserve the right to retain the full fare for cancellations by the customer within 3 weeks if we are unable to fill the booking.
  • A cancellation by the customer within 1 week of the fishing trip will result in all monies forfeited.